Important Information for Resident Managers, Building Caretakers & Building Superintendents.
Keep your tenants, strata owners, contractors and employees safe during this pandemic.
Post signage in your building to ensure everyone is informed about proper hand washing, social distancing and any facility closures such as gyms, pools and playgrounds.
PROPER HAND WASHING POSTER: Click here
ELEVATOR & PUBLIC AREA POSTER
Post in the lobby areas, elevators and other areas where your residents and owners often gather such as community mailboxes and laundry rooms. Example letter below:
Att: All Residents, Owners and Guests
In order to maintain the recommended social distancing of 2 metres (6 ft) between persons, please limit the number of people using the elevator to 1-2 people or those living in the same household as well as all public areas.
We have increased the cleaning schedule and disinfecting of all common areas.
Thank you,
Resident Manager/Building Superintendent
JANITORIAL CLEANING & DISINFECTING
Regularly clean and disinfect frequently touched surfaces. Regular household cleaning products are effective against most viruses, and you can also use 1/50 solution of bleach and water (e.g. approximately 20 ml of bleach per litre of water or 2 1/2 ounces per gallon) as an effective disinfectant.
VIEWING RENTAL SUITES WITH PROSPECTIVE TENANTS
General advice from Landlord BC is to not show tenanted suites currently; where possible, limit showings to already vacant suites. When showing any suites, use extra precautions to prevent transmission. These recommendations include:
- Avoid shaking hands and keep your distance
- Instruct potential tenants/purchasers to not touch anything
- Wipe down door handles and anything that you touch when showing the unit
- Wash your hands before and after showing the unit
COLLECTING RENT
BC Provincial Health Officer, Dr. Bonnie Henry has issued rules and recommendations regarding social distancing. This means people must keep a minimum distance of 2 metres and avoid going out in public unless absolutely necessary. Payment of rent poses a unique problem as some tenants pay rent in cash or cheque. Wherever possible landlords and tenants should attempt alternative methods of payment that do not require either party leaving their home or having direct contact.
Alternate methods for paying rent:
- E-Transfer/online bank transfer
- Online Payment Systems
- Pre-Authorized Debit
IN SUITE MAINTENANCE
As a safety precaution, Landlord BC recommends landlords review their delivery of in-suite maintenance and repairs to occupied units, to reduce risk to staff, contractors and tenants. To reduce exposure, landlords should prioritize urgent repair requests and defer non-urgent in-suite repairs and maintenance.
COMMUNICATING WITH RESIDENTS/TENANTS
Communication via telephone, text and email is recommended. When necessary use skype or facetime if you require a visual to asses a situation in a suite/unit.
